Payment Policy

Effective Date: 01-Apr-2014

This Payment Policy outlines the terms and conditions related to payment methods, transaction security, and order confirmation when shopping at Robot Generation

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💳 1. Accepted Payment Methods

We accept the following secure payment options:

• ➤Credit Cards (Visa, Mastercard, RuPay)

• ➤Debit Cards

• ➤UPI Payments (Google Pay, PhonePe, Paytm, etc.)

• ➤Net Banking (Major banks supported)

• ➤Wallets (Paytm, PhonePe, etc.)

• ➤Cash on Delivery (COD) – available for select PIN codes only
  
  

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🔐 2. Payment Security

• ➤ All online payments are processed through secure, encrypted payment gateways that comply with PCI-DSS standards.

• ➤ We do not store any card or banking information on our servers.

• ➤ Your personal and payment data is protected with industry-standard security protocols.
  
  

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📩 3. Order Confirmation

• ➤After successful payment, you will receive:
  
  

  • ➤➤ An order confirmation email/SMS

  • ➤➤A payment receipt with order details
    
    

• If you do not receive confirmation within 1 hour, please contact our support team.
  
  

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💸 4. Payment Failure or Errors

• ➤In case of a failed payment, your order will not be confirmed.

• ➤If the amount is deducted but order not placed:
  
  

  • ➤➤Please wait up to 24 hours for automatic refund.

  • ➤➤If not received, email us at [your email] with payment reference details.
    
    
    

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💰 5. Cash on Delivery (COD) Policy

• ➤ COD is available only on eligible PIN codes

• ➤ We reserve the right to cancel COD orders in case of:
  
  

  • ➤➤Repeated failed deliveries

  • ➤➤Unreachable customer contact

  • ➤➤Address verification issues
    
    

• A COD handling charge may apply (if applicable)
  
  

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🔄 6. Changes to Payment Policy

We reserve the right to modify this Payment Policy at any time.
Changes will be effective immediately upon posting on this page.

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📞 7. Need Help

If you have any questions about this Privacy Policy, please contact us at:

Email: support@robotgeneration.in
Phone: Whatspp @ 8518090555
Address: Shop No. CF-02 First Floor Rajiv Plaza Old bus stand Bilaspur C.G-495001
Hours: 11:00 Am to 4:00 Pm  Week Off Sunday