Warranty Policy
Robot Generation – Effective Date: 01-Apr-2014
We offer a 100 Days Replacement Warranty from the invoice date for eligible products. Please read the terms below to understand what's covered.
✅ Covered Under Warranty
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➤ Eligible for replacement within 100 days from invoice date.
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➤To claim warranty:
➤➤ Contact the seller Robot Generation via "My Orders" section or
➤➤ WhatsApp us at 8518090555 -
➤This is an imported unit – authorized service centers do not cover accessory warranties.
❌ Not Covered Under Warranty
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➤ Damage to fiber, plastic parts, paint, dents, or normal wear & tear
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➤ Misuse, liquid damage, physical damage, burnt units
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➤ Unauthorized repairs or use in conditions not recommended
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➤ Any associated/connected products used with this item will not be covered if they are damaged
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➤ No warranty on accessories included with import units
📦 Warranty Claim Process
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➤ Customer must courier the product to us at their own cost for warranty or replacement processing.
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➤ Ensure safe packaging and include the original invoice.
📌 Important Notes
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➤ Claims without proof of purchase (invoice) will not be accepted.
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➤ All warranty decisions will be at the sole discretion of Robot Generation based on inspection.